Troubleshooting
Removing Preferences
To reset Elements, remove the preferences file by following these steps.
For an automatica way to remove the Preferences you can do the following. Hold down the option key and go to Help > Clear Applications Preferences.
Quit Elements
Ensure Elements is not running.
Locate Preferences File
In the finder press press “Command-Shift-G” to bring up the "Go To Folder" Window and paste in the following path:
~/Library/Containers/com.realmacsoftware.rapidweaverelements/Data/Library/Preferences/com.realmacsoftware.rapidweaverelements.plist
Delete Preferences Plist
Delete the file: com.realmacsoftware.rapidweaverelements.plist
Re-launch Elements
You can now safely re-launch Elements.