Troubleshooting

Removing Preferences

To reset Elements, remove the preferences file by following these steps.

For an automatica way to remove the Preferences you can do the following. Hold down the option key and go to Help > Clear Applications Preferences.

1

Quit Elements

Ensure Elements is not running.

2

Locate Preferences File

In the finder press press “Command-Shift-G” to bring up the "Go To Folder" Window and paste in the following path:

~/Library/Containers/com.realmacsoftware.rapidweaverelements/Data/Library/Preferences/com.realmacsoftware.rapidweaverelements.plist

3

Delete Preferences Plist

Delete the file: com.realmacsoftware.rapidweaverelements.plist

4

Re-launch Elements

You can now safely re-launch Elements.