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Elements Cloud

Sign-up for a free Elements Cloud Account

Every Elements Cloud account comes with 1GB of free cloud storage. An active license is required for continued use of Elements Cloud. You can sign-up in-app.

Elements Cloud gives every user an easy way to backup and share projects.

Below are instructions on how to sign-up for a free account, and share/backup your project.

An active subscription is required to use Elements Cloud.

Account Sign-Up

You can sign-up (or sign-in) to your account in the Account Preferences within Elements. Simply enter your email address and click the "Send Sign-in Link" button. An account will be created for you, or you will be logged in (if you already have an account).

Elements Account Sign-up

A link will be sent to the email address you entered, click this email link within 3 minutes to register or log in to your account.

Elements Account Sign-up

Once logged in you can share your open project from the Cloud icon in the Elements Toolbar. You can always manage uploaded files and storage from the Account Preferecnes window.

Every Elements Cloud account comes with 1GB of free cloud storage. This is the perfect place to make backups and upload files for sharing.

Sharing Projects

Once logged into you Elements Cloud Account you can share your open project from the Cloud icon in the Elements Toolbar.

To upload your project to Elements Cloud, just follow these steps:

  1. Open your project in Elements.

  2. Click the "Cloud" share button in the top-left corner.

  3. Press the "Upload Project" button in the pop-over window.

  4. Once it's finished uploading you'll be able to share the link to your project.

Converting an Elements App link to a direct download

To generate a direct download link from an Elements App link, simply append the unique identifier from the original link to the elementsapp.cloud URL.

• Elements App Link: elementsapp://downloadDocument/M1l5heNgT81r

• Direct Download Link: https://dl.elementsapp.cloud/g/M1l5heNgT81r

Troubleshooting

A troubleshooting guide for Elements Cloud Issues.

I'm unable to Upload to Elements Cloud

This is often due to an issue on the network, it could be down to the network administrators blocking traffic to AWS. You may see an error message, like the following:

The operation could not be completed, Amplify…

In Terminal.app try running the following command. If there’s no response or high packet loss, your network might be blocking AWS services.

ping amplify.aws

You can also try opening https://aws.amazon.com/amplify/ in your browser. If it doesn’t load or is slow, your network might be restricting access.

If possible connect to another network and try to re-upload your files.

If issues persist, try these steps:

  1. Log out and back into Elements Cloud.

  2. Attempt to send the project to Elements Cloud again.

  3. Go to the Help Menu and select Copy Support Logs. Send the file to [email protected].

You can also post about any issues you might be having on the Elements Forum.

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