# Upload Logs When all else fails and it's time to have our team take a look we recommend enabling upload logging inside of RapidWeaver for us to completely diagnose any publishing problems. This option can be found in the RapidWeaver Preferences window (command-,).\ \ **Preferences > Publishing > Enable Upload Logging** ![Preference Window shoing how to Enable Upload logging](/files/nliSSIy2Q5l67TWLDfJ3) \ Once enabled RapidWeaver will log the output of its FTP engine.\ \ You can access the logs on a failed publish by pressing the “Send Upload Logs” button in the publishing window. You can look at this log to see if you can locate what the error might be.\ \ If you're still unsure, pressing the “Send Upload Logs” button will copy the logs file into a new email ready to be sent to [support@realmacsoftware.com](mailto:mailto:support@realmacsoftware.com) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.realmacsoftware.com/classic-manual/user-manual/publishing/how-to-fix-publishing-issues/upload-logs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.