> For the complete documentation index, see [llms.txt](https://docs.realmacsoftware.com/classic-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.realmacsoftware.com/classic-manual/user-manual/publishing/how-to-fix-publishing-issues/upload-logs.md).

# Upload Logs

When all else fails and it's time to have our team take a look we recommend enabling upload logging inside of RapidWeaver for us to completely diagnose any publishing problems. 

This option can be found in the RapidWeaver Preferences window (command-,).\
\
**Preferences > Publishing > Enable Upload Logging**

![Preference Window shoing how to Enable Upload logging](/files/nliSSIy2Q5l67TWLDfJ3)

\
Once enabled RapidWeaver will log the output of its FTP engine.\
\
You can access the logs on a failed publish by pressing the “Send Upload Logs” button in the publishing window. You can look at this log to see if you can locate what the error might be.\
\
If you're still unsure, pressing the “Send Upload Logs” button will copy the logs file into a new email ready to be sent to [support@realmacsoftware.com](mailto:mailto:support@realmacsoftware.com)